"Makin’ on Main Street”    Word count:  711
    Success using email advertising
    depends upon your strategy
    Recently I spotted a large coffee mug with this inscription on the side of the
    cup:  “Question: Do senior men prefer boxer shorts or briefs?  Answer:  
    Depends!”  

    That is the same answer I give people who ask whether they should send email
    or “snail mail” to market their products and services.  (It) depends!

    Almost everyone receives dozens (sometime hundreds!) of emails daily and
    nearly 60% routinely block images and/or attachments.  If your email recipient
    doesn't know you well enough to recognize your name or email address, they
    will more than likely delete your electronic message as spam and will block
    future transmissions from you.  

    E-mail “avoidance” has become a major challenge as the deluge of junk mail
    builds daily.  How can a small business prevent its email messages from being
    lost in the growing clutter of cyberspace?  

    Pay attention to your FROM and SUBJECT lines.   Customers or prospects
    should be able to immediately recognize what your message is about.   Emails
    are scanned, not read, much like a newspaper page.   You have to catch the
    reader’s eye almost immediately; otherwise your message will be deleted.

    Be careful purchasing or renting so-called permission based contact lists.  Not
    many people knowingly sign up to receive mail without first knowing who
    will be contacting them and why.  Many Internet users change their email
    addresses frequently.    

    Build your own list.  

    Start where you are.   If that is 10 names, so be it!   Set up your own program
    to capture permission based (opt in) mailing list names on your own.  Offer
    customers, prospects, contacts and visitors valid reasons why they should sign
    up for your mailings.   Be sure to include the means for “opt—ins” to opt-out.  
    Very important.
           
    Opting in does not mean you have made a contact for life.  Relevancy is
    critical.  You need to know what your customers or prospects consider
    relevant and forget about what YOU think they need to know!   Get to the
    point and get to it fast with a minimum of spin.  “Spin” means spam and spam
    gets canned!

    Give your newsletter or whatever message you send serious forethought.  
    Make sure your offering or message is newsy, timely, valuable (to the
    recipient), and light on bloviating.  Think “Kiplinger Letter” for style if you are
    producing a newsletter or e-zine (electronic magazine).  Short, sweet and to
    the point.  Remember “the point” always hinges on what is in it for the reader
    to read and possibly save or act upon your message.

    Many newsletters are “ho-hum” at best and “not worth a second look” at
    worst.  Subscribing to a “canned newsletter series” and attempting to
    camouflage it as your own is about as effective as passing out vendor produced
    literature with your business name rubber stamped on the piece.  

    Fugedaboutit!

    If your mailing includes an offer, make it specific to your mailing list recipient.  
    Duplicating your newspaper or broadcast advertisements lessens the value (to
    the recipient) of your mail message.  Email recipients should feel they are
    getting special treatment and/or inside information. This strategy allows you
    to measure the effectiveness of your mail campaign vs. other media.

    Many believe that email is much less expensive than snail mail!   Depends!  
    You can and should measure the true expense and effectiveness of the two
    methods (electronic and postal) by mailing the same offering or missive to the
    same list.

    How many leads or phone calls does each campaign generate?  How many of
    these leads or phone calls converted to actual sales?  What is your actual cost
    per lead?  These kinds of “back of the envelope” measurements can provide
    insight into effective use of your time and money as regards promoting your
    business.  

    Do not get caught up in thinking that you need to mail THOUSANDS in
    order to test.  For a smaller business, 50 or 100 will do very nicely for testing
    purposes.  Lose the “cost per 1,000” mentality.  

    Email can be a cost-effective way to communicate with your customers and
    prospects about your products and services.  It definitely levels the
    promotional playing field.  Your Main Street business can build a relationship
    as easily as a Fortune 500 firm by assisting you in building a solid relationship
    with your customer base.    

    Effective email advertising is not easy and it is not automatic.   (It) depends!
           
           Marketing Emporium  
                   636 Horizon Drive, #604   
         Grand Junction, CO  81506
         Direct telephone:  970-210-8648

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